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Keeping it in the Family: Higgins' Family Business Model

Gerard Higgins |   March 7, 2016 at 9:54 PM

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Never do business with friends or family’ – a popular adage these days, which is odd because before the Industrial Revolution of the 18th and 19th centuries, the family business and similar enterprises were pretty much the order of the day.

Before society’s industrialisation, families – for the most part – lived on small holdings or farms and lead agricultural or small-town, trading lifestyles. Higgins Coatings has been operating as a family business since our humble beginnings as a painting service company some 60 years ago. We feel our success and longevity is largely due to the values we embrace as a family business, which have underpinned how we have done business for the last six decades.

Our core values in a nutshell, and why we love maintaining quality living spaces for senior citizens:

We can think of nothing worse than finally reaching retirement age only to move into and live out the rest of your retirement years in a badly maintained and dilapidated retirement village. How miserable. This is why we take our projects quite seriously.

Taking ownership of the projects we are entrusted with is one of our core values as a business

This means that we take pride in our work. Taking ownership means that we arrive on time and make sure we complete our work on time. We work responsibly and with a personalised approach. We are site-sensitive and aim to minimally disrupt the daily rhythms of those living on the properties where we do maintenance painting and building repairs. We also firmly support environmental sustainability. This means that we don’t only concern ourselves with how we impact the environment, but also with how we positively impact the living conditions of senior citizens. We take pride in our environmentally friendly painting and maintenance practices.

Pursuing excellence is at the core of what we do

Higgins Coatings has a track record of excellence. It is one of our top priorities as a company. We have an ISO tri-certification, which shows our commitment to client and employee safety, quality and the proper care of the environment. The standard of our work is premium. We can definitely help you ensure that your retirement village’s buildings and property are kept in an outstanding condition.

Family-run is ‘together-run’

Families only get things done properly if they work together. This is why, as a family business, we believe in collaboration. We love great teamwork – with each other and with our clients. We also believe that people have significance, so we try and communicate this through all our interactions and dealings. Our staff are friendly, respectful, approachable and capable. They are also well aware of our core values.

Our work principles perfectly align us with the aged care sector. In need of a painting maintenance solution in your village? Go ahead and request a painting condition assessment to find out how we can help you.

Free Paint Condition Assessment

Image credit: Dreams & Inspiration