As the biggest commercial painting companies in Australia & New Zealand, Higgins Coatings started out as a humble 24-hour painting service. Throughout the last 60 years, our reliable family-owned business has attracted high profile clients who we still service today – a demonstration of our infallible record of successful projects.
We believe one of the main reasons for this rests in our founding principle, "the quality of the service was as important as the quality of the finish", which today remains the fundament of each project we take on. Building on founder Gerry Higgins’ legacy, the family run business continues to increase its footprint across Australasia with eye on innovation and environmental sustainability. Running a family business such as Higgins, requires that the core values of the company always be upheld. Here are the three areas Higgins Coatings strives to adhere to in every project we take on:
We always embrace our responsibilities and take ownership of every one of our projects.
One of the benefits of running a family business is the deeper understanding of the complexities of relationships we have acquired. At Higgins we aim to – individually and collectively – create meaningful connections within the business and with our valued clients. We are dedicated to following through on every promise, and deliver services that not only satisfy our clients, but also help to build a relationship of trust that underpins any future projects with them. Through our understanding of relationships, we have a better understanding of each individual client's’ needs. We always aim to be honest, open and respectful towards our customers as well as the environment we operate in.
Achieving the highest quality through our own professional goals ensures that we are able to provide excellence to each of our customers.
Our passion for people, processes and service excellence is rooted firmly in our heritage and drives the way in which we approach business. At Higgins, we take pride in each of our projects to ensure that our customers receive the best quality service. Through innovation, continuous improvement, an intense focus on customer needs and dedication to serve, we are able to supply our customers with industry leading and tailored maintenance and painting solutions. Higgins believes that excellence isn’t merely a value but a discipline and a means for improving the way we do business to positively impact on our environment.
No success is single handedly achieved – running a family business is a group effort.
Higgins approaches each of our projects as a team, utilising the unique ideas, skills and specialties of everyone in the company. We strive towards the diverse thinking and decision making approaches to help strengthen our team, and subsequently our service delivery. Each member of the Higgins family business is valued and treated with respect, as we have an understanding for each individual’s opinion, experience and background. In our efforts to look at and understand the bigger picture, we combine the power of each of our employees to achieve results that can’t be accomplished alone.
Running a family business has given us in-depth insight into working with customers across many industries. With a persistent focus on our core values, Higgins is the preferred commercial painting company for various retirement villages across Australia. Want to align your village with our core values? Contact us for a painting condition assessment and see how we can work together.
